Information we collect
We may collect your name, email, phone number, company, country or region, selected product focus, and message content when you use the contact form or inquiry modal. Blog comments may collect the details you provide in the comment form. We may also receive technical information such as browser type, page visited, and approximate interaction timing.
How information is used
Submitted information is used to respond to product questions, prepare baby feeding and care guidance, clarify documentation requests, improve website content, and maintain a consistent support history. We do not ask for sensitive infant health records through this website and you should not include private medical details in inquiry messages.
Sharing and retention
We may share inquiry details with internal support, content, or product review personnel who need them to answer the request. We retain information only as long as reasonably needed for support, legal, security, and operational purposes. If you want a submitted request removed, contact us with enough detail to locate the record.
Cookies and analytics
The website may use ordinary technical cookies or analytics tools to understand traffic and improve navigation. These tools help identify which product categories, safety pages, or blog topics need clearer content. You can manage cookie preferences through your browser settings.
Your choices
You may request access, correction, or deletion of personal information where applicable law grants those rights. You may also choose not to submit optional form fields. If you decline required contact fields, we may be unable to respond to the product guidance request.